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Welcome to Cakes & Cookies. These Terms and Conditions ("Terms") govern your use of our website, mobile applications, and any services offered by us (collectively referred to as the "Platform"). By accessing or using our Platform, you agree to be bound by these Terms. If you do not agree, you must discontinue use immediately. Cakes & Cookies reserves the right to modify these Terms at any time without prior notice. Updates will be posted on our website, and your continued use of the Platform signifies acceptance of the revised Terms.
You are granted a limited, non-transferable, and revocable license to access and use our Platform for personal, non-commercial purposes. You agree not to:
• Copy, reproduce, distribute, or exploit any part of the Platform for commercial purposes.
• Interfere with or disrupt website functionality through automated programs, bots, or scripts.
• Collect personal information from other users or misuse content available on the Platform.
• Engage in any illegal, fraudulent, or unauthorized activity related to our services.
You are responsible for ensuring that your access to and use of the Platform complies with all applicable laws.
All content available on the Platform—including logos, trademarks, text, images, graphics, videos, product designs, and layouts—is the exclusive property of Cakes & Cookies and its affiliates. You may not reproduce, modify, display, or distribute any content without prior written consent from Cakes & Cookies. Third-party links appearing on our Platform are provided for convenience only. Cakes & Cookies is not responsible for the content, accuracy, or policies of these external websites.
When you register an account with us, you are responsible for:
• Maintaining the confidentiality of your account credentials.
• Ensuring all information provided is accurate and current.
• Immediately notifying us of any unauthorized use of your account.
You are fully responsible for all activities occurring under your account. Cakes & Cookies reserves the right to suspend or terminate accounts that violate these Terms or misuse our services.
All prices, product descriptions, and terms are subject to change without notice. Product availability may vary, and we reserve the right to modify or discontinue items at our discretion. Delivery timelines are estimates and may vary based on location, order type, and external factors (e.g., traffic, weather). We are not liable for delays caused by inaccurate delivery details or factors beyond our control. Delivery charges may apply depending on order value and location. For detailed information on product pricing, cancellations, and refunds, please refer to our Terms of Sale.
By using our services, you consent to receive communications from us via email, SMS, or other electronic means. These communications may include order confirmations, updates, promotional offers, and service notices. You can opt out of promotional communications at any time by following the unsubscribe instructions provided.
Cakes & Cookies strives to provide accurate and reliable information, but we make no warranties—express or implied—regarding the completeness, accuracy, or reliability of content on our Platform. To the maximum extent permitted by law:
• We are not liable for any indirect, incidental, or consequential damages resulting from your use of our services.
• Our total liability for any claim shall not exceed the amount paid for the product or service giving rise to the claim.
Our products are made in facilities that handle dairy, eggs, nuts, wheat, and other allergens. We cannot guarantee that any product is entirely allergen-free. Customers are advised to review ingredient information carefully and contact us before placing an order if they have specific dietary concerns. Cakes & Cookies will not be liable for allergic reactions resulting from the consumption of our products.
These Terms are governed by the laws of the United Arab Emirates. Any dispute shall first be addressed through amicable negotiation. If unresolved, it shall fall under the exclusive jurisdiction of the Dubai Courts.
For inquiries, complaints, or feedback, please contact:
Cakes & Cookies
Email: accounts@smartsolutionsme.com / Cakesandcookiesuae@gmail.com
Phone: +971 52 126 0218
Address: Jabal ali, warehouse SC04